Customer Feedback & Testimonials

Our aim is to do everything we can to ensure our patients receive the best possible experience, see a selection of recent testimonials below…

The new aids are just brilliant, and I cannot believe what a step forward they are. Specifically:-
The thinner lower aids do not rub on my glasses and so do not give me the irritating noise that I used to get when eating – a major bonus.
Background noise is markedly reduced and I can now go into a restaurant and enjoy the company without being distracted by fellow diners around.
Wind noise has almost gone – though not completely. It used to be a big problem with my old aids – especially when sailing.
I am finally getting the Phonak App to work and have now been able to put a new setting on it so that I can eliminate irritating interference from the alternator on my boat!
I am really pleased with them and consider the extra expense well worth it. I would be very happy to recommend Cecil Amey to friends and family.

Tom Moore

31/08/2023

“We all get to an age where our hearing starts to play tricks, the faces we make and embarrassment when you’re constantly saying huh…
The initial assessment helped me to understand exactly how my hearing was being affected.
I have been invited back for a second assessment, where I will have an opportunity to trial a no obligation aid to see if I find any improvement.
The staff are all very friendly and regardless of whether or not it’s the right time for me to consider a hearing aid, I highly recommend a free no obligation first assessment, you really don’t need to suffer the frustration of hearing difficulties.”

Glen Weston

29/10/2022

I would like to thank you again for the very efficient and considerate service you gave me last week when I was having trouble with my hearing aids.You were good enough to see me at very short notice right at the end of the working day – not only once but twice – providing me with loan devices while my own are off for repair.Without good hearing, I would certainly not have been able to share in the running of the painting/creative writing workshop I ran with my daughter on Saturday for more than a dozen attendees.In fact the event raised £200 for the charity which my son (a senior probation officer) helped to set up and is a trustee of, which provides shelter and support for the victims of domestic violence.
Engaging with such a number of people required very good hearing indeed.

Many thanks again.

Bob Brandt

15/05/2023

I had a hearing test carried out and it was very professional but at the same time very relaxed. It wasn’t until I had the trial Aids fitted that I realised how deaf I was ! I can hear but the new aids made it so much better, I can’t wait to collect my new ‘ears’ next Thursday.

Mrs Dunce

22/07/2022

I must drop you a line to say what an excellent hearing aid appointment I had with Josh Sperring on 1st Feb. You have great newly refurbished premises in Halesworth and Josh expertly gave my aids a thorough maintenance check, retuning and adjusting for my wife’s quiet voice, onto insurance and how if they got damaged you would assist with a claim- then to find out the appointment, one of 6, cost was already included in my original purchase price was fantastic!. As he walked me to the door I felt it had been a great professional experience I can look forward to relying on in the future.
Well done & Kind regards

Richard Sewell

1/02/2023